Privacy Policy

1. General Information

  1. This policy applies to the website operating at URL: https://klucesoft.sk.
  2. The service operator and personal data controller is: Digital Soft Distribution Sp. z o. o. Hoża 86/410, 00-682 Warsaw, Poland.
  3. Operator's contact email address: [email protected]
  4. The operator is the controller of your personal data in relation to data voluntarily provided in the service.
  5. The service uses personal data for the following purposes:
  • Newsletter management
  • Preparation, packaging, shipping of goods
  • Presentation of offers or information

The service implements functions for gathering information about users and their behavior in the following ways:

  1. Through voluntarily entered information in forms that are implemented into the Operator's systems.
  2. Through storing cookie files on end devices.

2. Selected Data Protection Methods Used by the Operator

  1. Login locations and personal data entry points are protected in the transmission layer (SSL certificate). This ensures that personal data and login credentials entered on the site are encrypted on the user's computer and can only be read on the destination server.
  2. Personal data stored in the database is encrypted in such a way that only the Operator with the key can read it. This protects the data in case of database theft from the server.
  3. User passwords are stored in the form of hashes. The hash function works one-way - its operation cannot be reversed, which is currently a modern standard in user password storage.
  4. The operator regularly changes its administrative passwords.
  5. The operator regularly creates backup copies to protect data.
  6. An important element of data protection is regular updates of all software used by the Operator for processing personal data, which specifically means regular updates of software components.

3. Hosting

  1. The service is hosted (technically maintained) on the operator's server: another company

4. Your Rights and Additional Information About Data Usage

  1. In certain situations, the controller has the right to share your personal data with other recipients if necessary to fulfill a contract concluded with you or to meet the controller's obligations. This applies to these groups of recipients:
    • hosting company based on entrustment
    • payment service providers
  2. Your personal data is processed by the controller no longer than necessary to perform related activities specified by special regulations (e.g., accounting). Regarding marketing data, data will not be processed for longer than 3 years.
  3. You have the right to request from the controller:
    • access to personal data concerning you
    • correction
    • deletion
    • processing restrictions
    • and data transfer
  4. You have the right to object to processing mentioned in point 3.3 c) regarding the processing of personal data for the purposes of legitimate interests pursued by the controller, including profiling, where the right to object cannot be exercised if there are important legally justified grounds for processing, overriding your interests, rights and freedoms, in particular for establishing, pursuing or defending claims.
  5. You can file a complaint against the controller's activities with the Chairman of the Personal Data Protection Office, ul. Stawki 2, 00-193 Warsaw.
  6. Providing personal data is voluntary but necessary for using the Service.
  7. Actions involving automated decision-making, including profiling for providing services under the concluded contract and for direct marketing purposes by the controller, may be carried out in relation to you.
  8. Personal data is not transferred from third countries within the meaning of personal data protection regulations. This means we do not send them outside the European Union territory.

5. Information in Forms

  1. The service collects information voluntarily provided by the user, including personal data if provided.
  2. The service may store information about connection parameters (timestamp, IP address).
  3. In some cases, the service may store information that facilitates linking form data with the email address of the user filling out the form. In such cases, the user's email address appears within the URL of the page containing the form.
  4. The data entered in the form is processed for the purpose resulting from the function of a specific form, e.g., for processing service requests or business contact, service registration, etc. The context and description of the form always clearly inform what it serves.

6. Administrator Logs

  1. Information about user behavior on the site may be logged. This data is used for website administration purposes.

7. Essential Marketing Techniques

  1. The operator uses statistical website traffic analysis through Google Analytics (Google Inc. based in the USA). The operator does not provide personal data to this service provider, only anonymized information. The service is based on the use of cookies on the user's end device. Regarding information about user preferences collected by the Google advertising network, users can view and edit information derived from cookies using the tool: https://www.google.com/ads/preferences/
  2. The operator uses remarketing techniques that allow adapting advertising messages to the user's behavior on the site, which may give the impression that the user's personal data is being used to track them. In practice, however, no personal data is transferred from the operator to advertising operators. The technological condition for such activities is enabled cookie management.
  3. The operator uses Facebook pixel. This technology causes Facebook (Facebook Inc. based in the USA) to know that a specific person registered with it is using the Service. In this case, it relies on data of which it is the controller itself; the Operator does not provide Facebook with any additional personal data. The service is based on the use of cookies on the user's end device.
  4. The operator uses solutions for studying user behavior through heat maps and recording site behavior. This information is anonymized before being sent to the service operator, so they don't know which physical person it concerns. In particular, passwords entered and other personal data are not recorded.

8. Information About Cookies

  1. The service uses cookies.
  2. Cookie files represent IT data, particularly text files, which are stored on the service user's end device and are intended for using the service's websites. Cookies typically contain the name of the website they come from, their storage time on the end device, and a unique number.
  3. The entity placing cookies on the service user's end device and accessing them is the service operator.
  4. Cookies are used for the following purposes:
    1. maintaining the service user's session (after logging in), thanks to which the user does not have to re-enter their login and password on every subpage of the service;
    2. implementing the objectives specified above in the "Essential Marketing Techniques" section;
  5. Two basic types of cookies are used within the Service: "session" cookies and "persistent" cookies. "Session" cookies are temporary files stored on the User's end device until logging out, leaving the website, or turning off the software (web browser). "Persistent" cookies are stored on the User's end device for the time specified in the cookie parameters or until they are deleted by the User.
  6. Web browsing software (web browser) usually allows cookies to be stored on the user's end device by default. Service users can change settings in this regard. The web browser allows you to delete cookies. It's also possible to automatically block cookies. Detailed information about this can be found in the help or documentation of the web browser.
  7. Restrictions on the use of cookies may affect some functionalities available on the Service's websites.
  8. Cookies placed in the service user's end device may also be used by entities cooperating with the service operator, particularly companies: Google (Google Inc. based in the USA), Facebook (Facebook Inc. based in the USA), Twitter (Twitter Inc. based in the USA).

9. Cookie Management – How to Express and Withdraw Consent in Practice?

  1. If a user doesn't want to accept cookies, they can change their browser settings. We reserve the right to state that turning off cookies necessary for authentication processes, security, and maintaining user preferences may make it difficult, and in extreme cases may prevent the use of websites.
  2. To manage cookie settings, select your web browser from the list below and follow the instructions:

    Mobile devices: